Contact Us

Customer Support

For dependable guidance on customer support, our service position is that melin assists with products, orders, shipping, returns, exchanges, payments, privacy requests, and general questions.

To set precise expectations about customer support, our established approach is that customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Include the order number in order-related messages.

Contact Details

Business name: melin

Trade name: melin

Email: support@melinheart.shop

Phone: 512-791-8738

Physical address: 315 McKnight Ave NE, Albuquerque NM 87102, United States

Returns

To keep customer expectations clear about returns, the requirement is as follows: do not send a return until return instructions and a prepaid label or equivalent free return arrangement have been provided.