About Us

Our Store and Service Standards

For practical reference regarding our store and service standards, this policy confirms that melin is an online store offering a considered assortment of performance hats and headwear, water-ready and weather-conscious headwear, beanies, related travel and headwear accessories. We focus on clear product information, straightforward ordering, secure checkout, and dependable post-purchase support.

For transparency around our store and service standards, the customer-facing rule is that our service standards include free standard U.S. shipping, tracking after dispatch, a 30-day no-reason return and exchange option, and merchant-paid return shipping for approved returns.

How to Reach Us

For an accurate overview of how to reach us, the following rule applies: contact support@melinheart.shop or 512-791-8738 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Our Product Focus

For customer confidence in our product focus, our established approach is that size, material, care, and safety information is based on the applicable product listing. We do not add unsupported product claims.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinheart.shop

Phone: 512-791-8738

Physical address: 315 McKnight Ave NE, Albuquerque NM 87102, United States